Return Policy

Orange Sky Creations Return Policy

Returns
Our policy lasts 14 days. If 14 days have gone by since you received your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for an exchange, your item must be unused, unwashed, unworn and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Gallery purchases cannot be returned.

Additional non-returnable items:
Gallery Purchases
Special Event Purchases.

To complete your return, we require a receipt or proof of purchase.

Return Process (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.

If you are approved, your exchange request will be processed.

Sale items
Sale Items cannot be returned.

Exchanges
We only replace items if they are defective or damaged.  If you need to make an exchange due to a defect or damage during shipping, we will exchange for the same item.  Please send us an email at info@orangeskycreations.com
In the event of a sizing error, email us at info@orangeskycreations.com

Shipping
To return your product, you should contact us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Use a trackable shipping service or purchase shipping insurance for the return of your item. We cannot guarantee that we will receive your returned item.

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